Hassle-Free Complete Holiday Booking
With Avalon, think of your entire holiday as one-stop shopping. Rather than spending hours researching flights to coordinate with your holiday start and end dates, let us handle the details. When we book your flights, if there are any changes to your holiday schedule, we make the air changes for you (subject to airline revision fees and/or airline-imposed change or cancellation fees). As a completely independent travel company, we have no ties to any one airline. We negotiate the lowest possible airfares with the world's finest carriers on your behalf. Plus, Avalon’s buying power means generally better rates for you.
Guaranteed Air-Inclusive Prices
Air-inclusive bookings are only available to passengers travelling from Australia or New Zealand and only when booked in conjunction with a land holiday package. Once your airfare is confirmed and Avalon has received your full air payment and land deposit, your air-inclusive holiday price is guaranteed. This protects you from any air-fare increases. At this time, we may book your air ticket immediately. Any requests for changes to your flight reservation may be subject to change fees and fare and tax differences. Please ask if any such charges apply before making changes, as all changes at your request are payable by you.
How We Select Your Flights
For air departure dates within 331 days, in most cases you'll be offered a choice of carriers and flight schedules as well as price points to choose from when selecting your flights. Your schedule will be provided to you at the time of booking (schedules are subject to change by carriers). We offer competitive prices with no hidden fees for choice of air schedule, date deviations, stopovers, or matching air with travelling companions. In most cases, you’ll have a choice of carriers and flight schedules, as well as price points to choose from in selecting your flights. Since seats for low-cost airfares fill quickly, we encourage you to book early. Air-inclusive reservations cannot be made later than 10 days prior to departure. Additional rules may apply. Ask your Avalon Travel Consultant for details. Although we will try our best, Avalon cannot always honour specific carrier or flight preferences.
Air-Inclusive for Low Prices & Airport Transfers
When you book your Avalon holiday as air-inclusive, your transfer from the airport to the first hotel (or your cruise ship) and from the last hotel (or your cruise ship) back to the airport are available for purchase. This means greater peace of mind in a new destination. If your holiday requires the purchase of intra-holiday air, the price for these flights will be included in your total air inclusive price.
Airport Transfers for Land/Cruise-Only Bookings
Booking your holiday air-inclusive gives you all the advantages described; however, you may also choose to book with a land-only option (without inclusive air). In this case, we offer transfers to and from the airport and your hotel on holiday arrival and departure dates for an additional charge. Avalon passengers who make their own air arrangements on regularly scheduled direct or nonstop flights (not chartered flights) into terminals may purchase our airport transfer service. Airport transfers can also be arranged when you purchase offered extra nights before or after the holiday. Transfers cannot be provided when joining late or departing early from your holiday.
Flight information for air purchased separately from Avalon will be required at time of booking the airport transfers. Flight details should be sent apart from other correspondence. Time and terminal limitations are provided. Transfers will be provided only if confirmed by Avalon. Look for confirmation of your transfer in your travel documents which are mailed to you (or provided as electronic documents if requested) approximately 2-3 weeks prior to departure. NOTE: In some cases, transfers may not be available for purchase. Please discuss your specific transfer options with your Avalon Travel Consultant.
Securing Seat Assignments & Mileage Accrual
We request the best available seats at the time of the reservation. However, not all air segments allow for advance seat assignment, and may be reserved only at airport check-in or for purchase from the airline. Frequent flyer mileage accrual and seat assignments prior to travel are not guaranteed by Avalon and are subject to specific airline policies. Additional airline-imposed fees for seat assignments may apply and are not included in your total package cost. Please refer to carrier websites for seat assignment policies and applicable pricing.
Upgrades
Business class and/or Premium Economy upgrades may be available for purchase either on a one-way or roundtrip basis. Please inquire with your travel agent at the time of booking for applicable price quotes. NOTE: Some flight sectors and intra-European flights typically do not have upgraded cabins available in conjunction with international upgraded service.
Air-Inclusive Holidays - Applicable Taxes & Fees
Air inclusive price quotes will include all government-imposed taxes and fees applicable at the time of booking and will be shown as a total amount shown line-by-line on your invoice. Additional airline fees for baggage or seat selection may apply. For return travel from some countries, international travellers are required to pay entry and/or exit fees at the airport. These fees will be collected by the local government and are payable by the traveller at time of travel.
Not Included In Your Holiday Price
Charges not included in the land holiday price unless otherwise specified: airfare to and from the start of your holiday; airline baggage fees including checked and/or excess baggage fees; agricultural tax; other per person taxes imposed by government entities; applicable cruise taxes, fees, fares and port charges; passports; visas and vaccinations; transfers; tips to your Tour or Cruise Director, Local Host, driver, Local Guides, and/or ships' crew; gratuities on ferries, trains, and cruise ships; laundry; telephone; minibar; alcohol, beverages, and food outside of the contracted menu as presented at a hotel or restaurant (these extra items will be billed to you before leaving the hotel, ship, or restaurant); additional excursions and activities not listed as 'included' in the itinerary; porterage at airports or train stations; SafetyNet Protection premiums; and all other items of a personal nature.
Taxes and Fees
Taxes and fees are extra and subject to change and are not guaranteed until flights have been ticketed.
Travel Terms & Conditions
The purchase of any travel services offered by Avalon constitutes a contractual arrangement between you and Avalon and represents your acceptance of the Terms & Conditions. Please ensure that you read carefully and understand the Terms & Conditions prior to booking. These Terms & Conditions cover Deposit & Final Payment information, Deposits & Final Payment, Revisions & Revision Fees, Air Arrangements, Participation, Travelers Who Need Special Assistance, Young Travelers, Smoking, Price Policy, Visas and Passports, Hotels & Accommodations, Baggage Allowance, Travel Documents, Not Included in the Land Price, Refunds, Service Inquires After the Holiday, Holidays, Safety, Photos & Pictures, Optional Excursions, and Responsibility.